Last Updated: 6/28/2023
This Privacy Notice describes how Lex, Inc. ("Lex," "we," "us," or "our") collects, uses, and shares your personal information when you use our AI-powered word processor at https://lex.page ("Lex Platform"). This Privacy Notice does not apply to any third-party websites, services, application program interfaces ("APIs") and software development kits ("SDKs"), even if they are accessible through the Lex Platform.
1. PERSONAL INFORMATION WE COLLECT
2. HOW WE USE YOUR PERSONAL INFORMATION
3. HOW WE SHARE YOUR PERSONAL INFORMATION
4. YOUR PRIVACY CHOICES AND RIGHTS
5. INTERNATIONAL TRANSFERS OF PERSONAL INFORMATION
6. HOW LONG WE KEEP PERSONAL INFORMATION
7. SUPPLEMENTAL NOTICE FOR USERS IN CERTAIN REGIONS
9. THIRD-PARTY WEBSITES OR APPLICATIONS
10. CHANGES TO THIS PRIVACY NOTICE
11. CONTACT US
The categories of personal information we collect depend on how you interact with us, the Lex Platform, and the requirements of applicable law.
A. Personal Information You Provide to Us Directly
We collect personal information that you provide to us.
Account Information. We collect personal information, such as your name, email address, and a profile picture when you create a Lex account.
Payment Information. We may collect personal information when you purchase a subscription to the Lex Platform. We use third-party payment processors to process payments, such as Stripe. We do not directly collect or store any payment card information, but we may receive information associated with your payment card information (e.g., your billing details).
User-Generated Content. We collect personal information when you submit content through the Lex Platform, such as comments, Ask Lex chat messages, uploaded documents, and other content or information that you generate, transmit or otherwise make available on the Lex Platform, as well as associated metadata. For clarity, we may collect your conversations with Ask Lex including both your inputs and Ask Lex's outputs.
Communication Information. We may collect personal information, such as your name and an email address, when you request information about us or the Lex Platform, request support, submit a feature request, report a bug, or otherwise communicate with us.
Interactive Features. We and others who use the Lex Platform may collect personal information that you submit or make available through our interactive features (e.g., commenting functionalities or Ask Lex chat). Any information you provide using the public sharing features of the Lex Platform will be considered "public," unless otherwise required by applicable law, and is not subject to the privacy protections referenced here.
B. Personal Information Collected Automatically
We may collect personal information automatically when you use the Lex Platform.
Usage Information. When you use the Lex Platform, we collect certain information automatically, including your Internet protocol (IP) address, user settings, cookie identifiers, mobile carrier, other unique identifiers, browser or device information, location information (including approximate location derived from IP address), and Internet service provider (ISP). We may also collect personal information about your use of the Lex Platform, such as the links you click within the Lex Platform, the types of content you interact with, the frequency and duration of your activities, and other similar information.
Crash Reports. If you provide crash reports, we may collect personal information related to such crash reports, including detailed diagnostic information about your device and the activities that led to the crash.
Our uses of these Technologies fall into the following general categories:
Operationally Necessary. This includes Technologies that allow
you access to the Lex Platform, applications, and tools that are
required to identify irregular website behavior, prevent fraudulent
activity, improve security, or allow you to make use of our
Performance-Related. We may use Technologies to assess the
performance of the Lex Platform, including as part of our analytic
practices to help us understand how individuals use the Lex Platform
(see Analytics below).
Functionality-Related. We may use Technologies that allow us to
offer you enhanced functionality when accessing or using the Lex
Platform. This may include identifying you when you sign into the
Lex Platform or keeping track of your specified preferences,
interests, or past items viewed. See "Your Privacy Choices and Rights" below to understand your choices regarding these Technologies.
Analytics. We may use Technologies and other third-party tools
to process analytics information on the Lex Platform. These
Technologies allow us to better understand how the Lex Platform is
used and to continually improve and personalize the Lex Platform.
Some of our analytics providers include:
C. Personal Information Collected from Other Sources
We use your personal information for a variety of business purposes,
including to provide the Lex Platform, for administrative purposes, and
to market the Lex Platform, as described below.
A. Provide The Lex Platform
We use personal information to fulfill our contract with you and provide
the Lex Platform, such as:
Managing your information and accounts;
Providing access to certain areas, functionalities, and features of
the Lex Platform;
Answering support requests;
Communicating with you about your account, activities on the Lex
Platform, and policy changes; and
Processing your financial information and other payment methods for
products or services purchased.
B. Administrative Purposes
We use personal information for various administrative purposes, such
Pursuing our legitimate interests such as direct marketing, research
and development (including marketing research), network and
information security, and fraud prevention;
Detecting security incidents, protecting against malicious,
deceptive, fraudulent or illegal activity, and taking appropriate
actions against malicious actors;
Measuring interest and engagement with the Lex Platform;
Creating de-identified and/or aggregated information;
Carrying out analytics;
Improving, upgrading, or enhancing the Lex Platform;
Developing new products and services;
Ensuring internal quality control and safety;
Debugging to identify and repair errors on the Lex Platform;
Auditing relating to interactions, transactions, and other
Sharing personal information with third parties as needed to provide
the Lex Platform;
Enforcing our agreements and policies; and
Carrying out activities that are required to comply with our legal
We may use personal information to provide you with marketing. If you
have any questions about our marketing practices, you may contact us
using the information provided below.
D. With Your Consent
We may use personal information for other purposes that are clearly
disclosed to you at the time you provide personal information or with
E. Other Purposes
We also use your personal information for other purposes as requested by
you or as permitted by applicable law.
F. Creating De-Identified and/or Aggregated Information.
We may use personal information to create de-identified and/or
aggregated information, such as demographic information, information
about how you use the Lex Platform, information about the device from
which you access the Lex Platform, or other analyses we create. If we
create or receive de-identified information, we will not attempt to
reidentify such information, unless permitted by or required to comply
with applicable laws. De-identified and/or aggregated information is not
personal information, and we may use, disclose, and retain such
information as permitted by applicable laws including, but not limited
to, for research, analysis, analytics, and any other legally permissible
We may share your personal information with third parties for a variety
of business purposes, including to provide the Lex Platform, to protect
us or others, or in the event of a corporate transaction, as described
A. Sharing to Provide the Lex Platform
The categories of third parties with whom we may share personal
information are described below.
Other Users of the Lex Platform. When you use the Lex Platform
to collaborate or interact with others, we will share certain
information with your collaborators. For example, you can create
content, which may contain information about you, and grant
permission to others to see, share, edit, copy and download that
content based on settings you or your administrator (if applicable)
select. In addition, some of the collaboration features of the Lex
Platform display some or all of your profile information to other
Lex Platform users when you share or interact with specific content.
For example, when you comment, we display your profile picture and
name next to your comments so that other users with access to the
comment know who made it. Please note that we are not responsible
for privacy practices of users who receive information about you
through the Lex Platform.
The Public. You or others with shared access to your content can
make content publicly available. In such cases, any information
about you included in such content is also publicly available.
Integrated Third-Party Services You Share or Interact With.
Certain features and functionalities of the Lex Platform may link to
or allow you to interface, interact, share information with, direct
us to share information with, access and/or use third-party
websites, applications, services, products, and technology
(collectively, "Integrated Third-Party Services", and each
an "Integrated Third-Party Service"). For example, when you
send a chat message in Ask Lex, in order to generate a response, we
share your message with OpenAI or another similar provider. The
information you share will be subject to the Integrated Third-Party
Services' privacy policies. Integrated Third-Party Services include,
for example, OpenAI that powers our Lex AI and Ask Lex
functionalities, subject to OpenAI's Privacy
Service Providers. We may share your personal information with
our third-party Service Providers. By "Service Providers" we mean
companies, agents, contractors, vendors, or others engaged to
perform functions on our behalf such as IT support, hosting, payment
processing, data storage, customer service, and related services.
Service providers include, but are not limited to, analytics
services provided by Amplitude, subject to Amplitude's Privacy
Notice; account registration and
authentication provided by Google, subject to Google's Privacy
processing provided by Stripe, subject to Stripe's Privacy
Policy; cloud hosting provided by AWS,
subject to AWS's Privacy Notice.
Business Partners. We may share your personal information with
business partners to provide you with a product or service you have
Corporate Affiliates. We may share your personal information
with our corporate affiliates.
B. Sharing to Protect Us or Others
We may access, preserve, and disclose any information we store if we, in
good faith, believe doing so is required or appropriate to: (i) comply
with law enforcement or national security requests and legal process,
such as a court order or subpoena; (ii) protect your, our, or others'
rights, property, or safety; (iii) enforce our policies or contracts;
(iv) collect amounts owed to us; or (v) assist with an investigation or
prosecution of suspected or actual illegal activity.
C. Sharing in the Event of Merger, Sale, or Other Asset Transfers
If we are involved in a merger, acquisition, financing due diligence,
reorganization, bankruptcy, receivership, purchase or sale of assets,
transition of service to another provider, or other similar corporate
transaction, your personal information may be sold or transferred as
part of such a transaction.
Your Privacy Choices. The privacy choices you may have about your
personal information are determined by applicable law and are described
Email Communications. If you receive a marketing email from us,
you may opt-out by using the unsubscribe link at the bottom of such
email or by contacting us. You will continue to receive
service-related and other non-marketing emails related to the Lex
"Do Not Track." Do Not Track ("DNT") is a privacy
preference that users can set in certain web browsers. Please note
that we do not respond to or honor DNT signals or similar mechanisms
transmitted by web browsers.
Cookies. You may stop or restrict the placement of Technologies
on your device or remove them by adjusting your preferences as your
browser or device permits. However, if you adjust your preferences,
the Lex Platform may not work properly. Please note that
cookie-based opt-outs are not effective on mobile applications.
Your Privacy Rights. Depending on what laws apply to your personal
information, you may have the right to:
Request Access to and Portability of Your Personal Information,
including: (i) obtaining access to or a copy of your personal
information; and (ii) receiving an electronic copy of personal
information that you have provided to us, or asking us to send that
information to another company in a structured, commonly used, and
machine readable format (also known as the "right of data
Request Correction of your personal information where it is
inaccurate, incomplete, or outdated. In some cases, we may provide
self-service tools that enable you to update your personal
Request Deletion of your personal information (also known as the
"right to be forgotten");
Request Restriction of or Object to our processing of your
personal information; and
Withdraw your Consent to our processing of your personal
information. Please note that your withdrawal will only take effect
for future processing, and will not affect the lawfulness of
processing before the withdrawal.
Please contact us using the information below if you
would like to exercise any of these rights. We will process your request
in accordance with applicable laws.
If your personal information is subject to the applicable data
protection laws of the European Economic Area, Switzerland, or the
United Kingdom, and you believe our processing of your personal
information violates applicable law, you have the right to lodge a
complaint with the competent supervisory authority.
We may transfer, process, and store all personal information we collect
anywhere in the world. Some countries may have data protection laws that
are different from the laws where you live.
If we transfer personal information from the European Economic Area,
Switzerland, and/or the United Kingdom to a country that does not
provide an adequate level of protection under applicable data protection
laws, one of the safeguards we may use to support such transfer is the
EU Standard Contractual
For more information about the safeguards we use for international
transfers of your personal information, please contact us as set forth
We keep the personal information we collect for as long as you use the
Lex Platform, or as necessary to fulfill the purpose(s) for which we
collected it. There are also other reasons why we may keep personal
information. They may include, but are not limited to, providing the Lex
Platform, resolving disputes, establishing legal defenses, conducting
audits, pursuing legitimate business purposes, enforcing our agreements,
and complying with applicable laws.
To determine the appropriate retention period for personal information,
we may consider applicable legal requirements, the amount, nature, and
sensitivity of the personal information, certain risk factors, the
purposes for which we process your personal information, and whether we
can achieve those purposes through other means.
A. Supplemental Notice for Nevada Users
If you are a resident of Nevada, you have the right to opt-out of the
sale of certain personal information to third parties who intend to
license or sell that personal information. You can exercise this right
by contacting us at [email protected] with the subject line "Nevada Do Not
Sell Request" and providing us with your name and the email address
associated with your account. Please note that we do not currently sell
your personal information as sales are defined in Nevada Revised
Statutes Chapter 603A. If you have any questions, please contact us as
set forth in Contact Us below.
B. Supplemental Notice for European and UK Users
This Supplemental Notice only applies to our processing of personal
information that is subject to the EU or UK GDPR.
Our processing of your personal information may be supported by one or
more of the following legal bases:
Performance of a Contract: Lex may need to process your personal
information to perform our contract with you, namely the Terms of
Service, and for the purposes described in Section
2(A) of this Privacy Notice.
Legitimate Interest: Lex may process your personal information
to further our legitimate interests, which include the purposes in
Section 2(B) of this Privacy Notice, but only
where our interests are not overridden by your interests or
fundamental rights and freedoms.
Consent: In some cases, Lex may also rely on your consent to
process your personal information.
Compliance with our Legal Obligations: Lex may process your
personal information to comply with our legal obligations.
The Lex Platform is not directed to children under 13 years of age (or
other age as required by local law outside of the United States). We do
not knowingly collect personal information from children. If you are a
parent or guardian of a child from whom you believe we have collected
personal information in a manner prohibited by law, please contact us.
If we learn that we have collected personal information through the Lex
Platform from a child without the consent of the child's parent or
guardian as required by law, we will comply with applicable legal
requirements to delete the information.
The Lex Platform may contain links to other websites or applications and
other websites or applications may reference or link to the Lex
Platform. We do not control these third-party services. We encourage our
users to read the privacy policies of each website and application with
which they interact. We do not endorse, screen, or approve, and are not
responsible for, the privacy practices or content of such other websites
or applications. Providing personal information to third-party websites
or applications is at your own risk.
We may update this Privacy Notice from time to time in our sole
discretion. If we do, we will let you know by posting the updated
Privacy Notice on the Lex Platform, and we may also send other
communications. You understand and agree that you will be deemed to have
accepted the updated Privacy Notice if you continue to use the Lex
Platform after the new Privacy Notice takes effect.
If you have any questions about our privacy practices or this Privacy
Notice, or to exercise your rights as detailed in this Privacy Notice,
please contact us at [email protected].